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Talking vacuum cleaners


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Source: Newscientist.com

"Talking" vacuum cleaners and washing machines could soon be sparing people the hassle of long, tortured conversations with call centre staff when their appliances break down. The appliances' talent is a spin-off from remarkable new cheap-but-ultrafast motors developed for them. James Dyson, inventor of the bagless "dual cyclone" vacuum cleaner, reveals how the technology works on New Scientist Reports, broadcast on the Discovery Channel in the UK. He explains how the new motors that his engineers have developed need so much computing power to run safely that there is enough spare computer "intelligence" left over to run the new diagnostic aid. Instead of having to explain who you are, where you bought the machine and what is wrong at some length, owners of broken-down appliances will simply hold their telephone receiver up to the machine. A speaker inside it will then warble like a computer modem, and transmit most of the information the maker needs to know. They can then advise what the owner should do next.
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